Privacy Policy

When you purchase or interact with TrainSolo, we collect certain information to process your order and deliver the product. This includes:

• →Name and email address provided at checkout
• →Payment information processed securely through Whop (we do not store card details)
• →IP address and browser/device type for security and fraud prevention
• →Usage data such as pages visited and time spent on site
• →Communications you send us directly (support emails, etc.)

We do not collect sensitive personal information beyond what is necessary to fulfill your purchase and provide support.

We use the information collected for the following purposes:

• →Processing and fulfilling your purchase of the TrainSolo system
• →Sending order confirmation and access credentials
• →Providing customer support and responding to inquiries
• →Sending product updates, new content, or relevant communications (you may opt out at any time)
• →Improving the website and product experience
• →Complying with legal obligations

We will never sell, rent, or trade your personal information to third parties for their marketing purposes.

All payments are processed through Whop, a third-party payment platform. TrainSolo does not store, process, or have access to your credit card or payment details. Your payment information is subject to Whop's privacy policy and security standards. We encourage you to review Whop's privacy policy at whop.com.

Our website uses cookies and similar tracking technologies to improve your browsing experience and analyze site traffic. These include:

• →Essential cookies required for the site to function properly
• →Analytics cookies to understand how visitors interact with the site (via anonymized data)
• →Marketing pixels from platforms such as TikTok, Instagram, or Meta to measure ad performance

You may disable cookies in your browser settings at any time, though this may affect certain site functionality.

We share your information only with trusted third-party service providers necessary to operate our business, including:

• →Whop — payment processing and product delivery
• →Email service providers — for transactional and marketing emails
• →Analytics providers — for aggregated, anonymized usage data
• →Discord — for community access (subject to Discord's own privacy policy)

All third parties are contractually obligated to protect your data and use it only for the purposes we specify.

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, including maintaining your access to the TrainSolo system, providing customer support, and complying with legal obligations. You may request deletion of your personal data at any time by contacting us at [email protected]. Note that deletion of your account will terminate your access to the product.

Depending on your location, you may have the following rights regarding your personal data:

• →Right to access — request a copy of the personal data we hold about you
• →Right to correction — request correction of inaccurate or incomplete data
• →Right to deletion — request erasure of your personal data
• →Right to opt out — unsubscribe from marketing communications at any time
• →Right to data portability — receive your data in a structured, machine-readable format

To exercise any of these rights, contact us at [email protected].

TrainSolo is intended for users aged 13 and older. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately at [email protected] and we will take steps to remove that information.

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make material changes, we will update the "Last Updated" date at the top of this page. Continued use of TrainSolo after any changes constitutes your acceptance of the updated policy. We encourage you to review this page periodically.

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please contact us at: [email protected]. We will respond to all inquiries within 5 business days.